Privacy Policy

1. Information We Collect

• Personal Information: Name, email address, phone number, billing address, and payment information.
• Technical Information: IP address, browser type, device information, and usage analytics.
• Content Data: Websites, images, and content you create using our platform.

2. How We Use Your Information

• To provide and maintain our website building services
• To process payments and manage your account
• To communicate with you about updates and support
• To improve our services and develop new features
• To ensure security and prevent fraud

3. Information Sharing

We do not sell, trade, or rent your personal information. We may share information with:

• Service providers who help us operate our platform
• Legal authorities when required by law
• Business partners with your explicit consent

4. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your information. All data transmissions are secured with SSL certificates, and we employ advanced cybersecurity protocols to safeguard your personal and content data.

5. Your Rights

• Access and review your personal information
• Request corrections to inaccurate data
• Request deletion of your account and data
• Opt-out of marketing communications
• Export your data in a portable format

6. Cookies and Tracking

We use cookies to enhance your experience, analyze usage patterns, and remember your preferences. You can control cookie settings through your browser. Types of cookies we use include:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors use our platform
• Preference Cookies: Remember your settings and choices

7. Data Retention

We retain your information as long as your account is active or as needed to provide services. After account deletion, we may retain some data for legal compliance, dispute resolution, and fraud prevention for a period of up to 90 days, unless a longer retention period is required by law.

8. AI-Generated Content Privacy

Content generated by our AI services is processed to provide you with website building capabilities. We do not use your AI-generated content to train our models or share it with third parties. You retain full ownership and intellectual property rights over all content created using Webbina.

9. Third-Party Services

Our platform may integrate with third-party services such as payment processors, domain registrars, and hosting providers. These services have their own privacy policies, and we encourage you to review them. We only share information necessary for these services to function.

10. Children's Privacy

Webbina is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in compliance with applicable data protection laws, including the Personal Data Protection Act (PDPA) in Malaysia.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date below. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.